Privacy Policy
Last Updated: 13 February 2026
Information Collection
GuideXoza collects information when you contact us or use our services. This includes name, email address, phone number, property address, and details about documentation requirements. We collect this information to provide property measurement, photography, and documentation services.
Use of Information
We use collected information to:
- Schedule and perform property documentation services
- Communicate with you about appointments and deliverables
- Process service requests and deliver final materials
- Respond to inquiries and provide customer support
- Improve our services and website functionality
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Information may be shared with service providers who assist in our operations (such as cloud storage providers) under strict confidentiality agreements. We may disclose information if required by Chilean law or legal process.
Data Storage and Security
Personal information is stored securely using industry-standard practices. We implement technical and organizational measures to protect data from unauthorized access, alteration, or destruction. Documentation materials (photos, floor plans, virtual tours) are retained as necessary to provide services and comply with legal obligations.
Your Rights
Under Chilean data protection regulations, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for data processing
To exercise these rights, contact us at info@guidexoza.com.
Cookies and Tracking
Our website uses cookies for functionality and analytics. You can control cookie preferences through our cookie consent banner. See our Cookie Policy for detailed information.
Property Documentation Materials
Photos, floor plans, and virtual tours created during documentation services are provided to you for your use. We retain copies for quality assurance and legal compliance purposes. You control how these materials are used in property listings and marketing.
Third-Party Services
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review privacy policies of any sites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children.
Changes to Privacy Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
For privacy-related questions or to exercise your data rights, contact us:
GuideXoza
21 de Mayo 423, Arica, Chile
Email: info@guidexoza.com
Phone: +56 600 712 0028